FAQs

What art file types do you accept?
We accept print-ready PDFs only. For full specs and templates for each print process, please visit: Artwork Specifications and File Requirements.

What do I need to know about designing for Risograph?
We have it all laid out here: Artwork Specifications and File Requirements. You can also check out the Risograph page.

Is there a file size limit?
We don't have a specific file size limit, but for fastest upload times and best results, try to keep your file size to 5MB or under. Removing the "editing capabilities" will usually result in a file size that is optimal for uploading, yet high resolution for print.

What are the ink color choices for Risograph?
Please click here for a pdf of ink choices with their corresponding PMS numbers. We can also do custom color mix for $50 per color. If you would like to create a custom color, please contact our Customer Care Team.

How long will my order take?
Risograph items require 3 days in production + shipping time from Minnesota.

What art file types do you accept?
We accept print-ready PDFs only. For full specs and templates for each print process, please visit: Artwork Specifications and File Requirements.

What do I need to know about designing for Digital?
We have it all laid out here: Artwork Specifications and File Requirements. You can also check out the Digital page.

Is there a file size limit?
We don't have a specific file size limit, but for fastest upload times and best results, try to keep your file size to 5MB or under. Removing the "editing capabilities" will usually result in a file size that is optimal for uploading, yet high resolution for print.

How long will my order take?
Digital items require 3 days in production + shipping time from Minnesota.

What art file types do you accept?
We accept print-ready PDFs only. For full specs and templates for each print process, please visit: Artwork Specifications and File Requirements.

What do I need to know about designing for Letterpress?
We have it all laid out here: Artwork Specifications and File Requirements. You can also check out the Letterpress page.

Is there a file size limit?
We don't have a specific file size limit, but for fastest upload times and best results, try to keep your file size to 5MB or under. Removing the "editing capabilities" will usually result in a file size that is optimal for uploading, yet high resolution for print.

What are the ink color choices for Letterpress?
Please click here for a pdf of ink choices with their corresponding PMS numbers.

How long will my order take?
Digital items require 5 days in production + shipping time from Minnesota.

What will appear on my credit card?
Sales are processed by The Occasions Group. For this reason, credit card statements for orders placed on this site will say The Occasions Group.

Who can I contact for help?
Please contact our Customer Care Team!

What is the relationship between Mohawk and The Occasions Group?
Mohawk and The Occasions Group have been long-time business associates. Mohawk chose The Occasions Group to be their partner for the Make with Mohawk Printshop. The ordering portal is provided by The Occasions Group and its subsidiary, TOG.ink.